Privacy Policy

1 Introduction

Sanghvi Group ("we", "our", or "us"), the developer of Aaditya Heights, Tardeo, Mumbai, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you visit our website or engage with our sales team.

By using our website or submitting any enquiry, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services immediately.

2 Information We Collect

We collect the following categories of personal information:

• Identity Data: Full name, title, and government ID when required for property booking.
• Contact Data: Email address, mobile number, and residential/billing address.
• Financial Data: Budget range, home loan preferences, and payment details (collected only during formal booking).
• Usage Data: Pages visited, time spent on site, browser type, IP address, and device information.
• Communication Preferences: Your consent choices for SMS, RCS, WhatsApp, and email communications.
• Preference Data: Apartment configuration interests, floor preferences, and visit scheduling information.

3 How We Use Your Information

Your personal data is used solely for the following legitimate purposes:

• To respond to property enquiries and schedule site visits
• To provide personalised information about available units and pricing
• To process your booking and manage your residential agreement
• To send project updates, possession notices, and important communications
• To comply with applicable legal, regulatory, and RERA obligations
• To improve our website experience and marketing communications

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Data is shared only with our registered channel partners on a need-to-know basis.

4 SMS, RCS & WhatsApp Communications

With your explicit consent, we may contact you via the following channels:

• SMS: Short message service updates for booking confirmations, site visit reminders, and project milestone announcements.
• RCS (Rich Communication Services): Enhanced messaging with images, brochures, and interactive content for a richer experience on supported devices.
• WhatsApp Business: Rich media messages including floor plans, pricing updates, offer details, and direct chat with our sales advisors.

You may withdraw consent and opt out at any time by replying STOP to any message, or by writing to sanghvirealty@hotmail.com. Withdrawing consent will not affect any prior processing of your data or your ongoing property booking.

5 Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your session and preferences during a visit.
• Persistent Cookies: Stored for a defined period to remember your preferences on return visits.
• Analytics Cookies: Used to understand how visitors interact with our website to improve user experience.

You may disable cookies via your browser settings. Please note that disabling cookies may limit certain website functionality. We do not use cookies to track your activity across third-party websites.

6 Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All financial data collected during the booking process is encrypted using SSL/TLS protocols. Access to personal data is restricted to authorised personnel only and is governed by strict internal policies.

While we take every reasonable precaution to secure your data, no transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to avoid sharing sensitive information over unsecured networks.

7 Data Retention

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law:

• Enquiry and pre-sales data: up to 3 years from date of enquiry
• Booking and transaction records: up to 7 years (per Indian financial regulations)
• Website usage and analytics data: up to 12 months
• Communication consent records: for the duration of the business relationship plus 2 years

After the applicable retention period, data is securely deleted or anonymised in accordance with our internal data disposal policy.

8 Your Rights

Under applicable Indian data protection laws and best practices, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal and regulatory requirements.
• Right to Withdraw Consent: Withdraw consent for marketing and promotional communications at any time.
• Right to Object: Object to certain uses of your personal data.

To exercise any of these rights, please write to us at sanghvirealty@hotmail.com. We will respond to all requests within 30 days.

9 Contact the Privacy Team

For all privacy-related queries, concerns, or data requests, please contact us:

• Email: sanghvirealty@hotmail.com
• Phone: +91 9654 77 6789
• Office: 1st Floor, 'C' Wing, Purshottam Bldg, Tribhuvan Road, Near Dreamland Cinema, Cross Lamington Road, Mumbai – 400 004.
• Hours: Monday to Saturday, 9:00 AM – 7:00 PM IST

We are committed to resolving all privacy concerns promptly and transparently.